MEPrivacy Policy
Who we are
KnowLogix LLC (“KnowLogix”, “we”) is a business technology systems integrator serving the Charleston, SC metro and the Lowcountry. This policy explains what we collect on knowlogix.com and through our chat widget, forms, phone and SMS, and how we use it.
What we collect
Contact details you give us (name, company, email, phone number), messages you send through our chat widget or forms, and standard technical data (IP address, browser, pages viewed) collected by analytics cookies. We do not sell personal information.
How we use it
To respond to inquiries, schedule and confirm appointments, deliver and support services, send service updates, and improve the site. We use subcontractors (for example hosting, CRM and messaging providers) only to perform these services on our behalf.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS program details
If you provide your mobile number and agree, KnowLogix LLC may send text messages about your inquiry, appointments and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Messaging Terms for full details.
Cookies and analytics
We use cookies for analytics and to remember preferences. You can decline non-essential cookies in the banner or in your browser. See our Cookie Policy.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and protect it with administrative, technical and physical safeguards appropriate to our size and the data involved.
Your choices and contact
To access, correct or delete your information, or to ask a question about this policy, email info@knowlogix.com or call 843-900-4576.